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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Eugene Wright

April 2, 2026

5  out of  5
rating by Eugene Wright
"Very much appreciative of Naomi's help with my COI requests. Very timely and accurate. It's great to have a team available to respond to my event COI needs, especially SCV PTA-related!"
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Breanna Williams

April 2, 2026

5  out of  5
rating by Breanna Williams
"Anytime I ever need help. Heather is always there to help me no matter the time of the day early in the morning right before she get off, she takes the time to make sure I have everything. I need always ask for Heather. She’s amazing."
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Luis Soria

March 31, 2026

5  out of  5
rating by Luis Soria
"Super friendly explain every part of Process very well"
We responded:
"Thank you Luis, that means a lot to me as I take pride in making insurance easy to understand for my policy holders. I appreciate your feedback. "
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Larry Totter

March 27, 2026

5  out of  5
rating by Larry Totter
"I trust Enrique and his staff with all my insurance needs. They really know their stuff and are genuinely good people."
We responded:
"Thanks Larry! We treat our policy holders like we want to be treated. Very appreciative of your patronage and your review. Cheers! "
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Nancye3e3 Hoag

March 23, 2026

5  out of  5
rating by Nancye3e3 Hoag
"Enrique is the ultimate professional, I had a wonderful experience working with him. In the course of two days I had a tree fall on both my house and my car. He saw me through the process. I felt confident that he working well on my behalf"
We responded:
"Thanks for your confidence in me. Would love for you to post an update picture of your roof and your car roof when it is all fixed up. Thank you again. "
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Ronald McGee

March 23, 2026

5  out of  5
rating by Ronald McGee
"His expertise on insurance is top notch and I never felt pressured to make a decision."
We responded:
"Love hearing your feedback Ronald, thank you so much! Hearing positive things like this really adds fuel to the fire and gives me motivation to keep helping people, keep educating and making a difference. I appreciate you and your trust in me. Sincerely. "
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Chris Tucker

March 22, 2026

5  out of  5
rating by Chris Tucker
"Enrique and his team have been taking care of our auto, home and umbrella policy needs for over 5 years and has always been great. Very responsive and on the ball. Highly recommend."
We responded:
"Thank you Chris. It’s an honor to receive your recommendation given you run a successful small business in town. My team and I will be here when you need us most."
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Len Tiso

March 22, 2026

5  out of  5
rating by Len Tiso
"Enrique has been a tremendous partner as my family and I worked through several important insurance decisions. He approaches coverage with clarity and strategy—taking the time to understand priorities and align the right policies. His responsiveness and consistency stood out throughout. Enrique is a trusted resource, and I highly recommend him and his team at State Farm."
We responded:
"Thank you so much Len. I enjoy working with you and your lovely wife to adequately protect your family, your assets and your future. Thank you for allowing me to partner with you in this endeavor. I appreciate you and your trust in me. "
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Faye Nesheiwat

March 22, 2026

5  out of  5
rating by Faye Nesheiwat
"I can't say enough good things about my insurance agent, Enrique and his team. From our very first meeting, they demonstrated an incredible level of professionalism and dedication. They took the time to understand my insurance needs and provided me with personalized options that fit me and kids perfectly. The knowledge and expertise Enrique & Leslie displayed made me feel confident in my choices. They was always available to answer my questions, provide guidance, and ensure that I fully understood my policies. Thank you!"
We responded:
"Love to hear your feedback Faye. We set out to do this for all of our customers, but it hits differently when it is said by the people we set out to serve. I appreciate you and your family being our clients. We’ll be here when you need us most. "
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Faye Nesh

March 22, 2026

5  out of  5
rating by Faye Nesh
"I couldn't be more pleased with the exceptional service provided by Enrique Borja at State Farm. From our first consultation, he took the time to understand my needs and offered tailored solutions that truly fit my situation. The entire team is professional, knowledgeable, and always available to answer my questions. Enrique went above and beyond to ensure I found the best coverage at a competitive price. I feel secure knowing I have such a dedicated broker on my side. Highly recommend!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor and beat Tesla Insurance in price and value. We appreciate you referring your clients and your family to us. Glad we were able to help Joe with the Fair Plan policy and your daughters with their car insurance. "
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Nicholle Baugh

March 22, 2026

5  out of  5
rating by Nicholle Baugh
"I had such a great experience working with State Farm, especially with Enrique. He made the entire process smooth, easy to understand, and stress-free from start to finish. Insurance can sometimes feel overwhelming, but Enrique took the time to explain all my options clearly and made sure I felt confident in my coverage. What really stood out was his responsiveness and professionalism. He was always available to answer my questions and made me feel like a priority, not just another customer. You can tell he genuinely cares about helping people and finding the best solutions for their needs. I highly recommend Enrique and State Farm to anyone looking for reliable insurance and top-tier customer service!"
We responded:
"Thanks for your feedback and your vote of confidence, Nikki. We appreciate you and your business. "
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Ihaly Acevedo

March 6, 2026

5  out of  5
rating by Ihaly Acevedo
"Great experience! Naomi was very helpful, professional, and made getting life insurance quick and easy. Highly recommend!"
We responded:
"Thanks Ihaly, this means a lot to me and my team. Naomi is an amazing addition to our team and I am so glad our policy holders agree. "
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Edina Bognár

February 28, 2026

5  out of  5
rating by Edina Bognár
"I had a pleasure working with Enrique and April Borja on optimizing my car insurance policy and they also helped me to establish a reasonable priced liability insurance for our business.Enrique and his team are super friendly, highly knowledgeable and always ready to answer any questions patiently. I highly recommend them for anyone who is looking for a good and reliable insurance broker. I'm glad I find them!"
We responded:
"Thank you Edina, this means so much to me, especially coming from a small business owner, mom, and great customer like you. I appreciate your feedback and look forward to being here for you when you need us. "
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danielle medina

February 20, 2026

5  out of  5
rating by danielle medina
"I usually dont do surveys, but the agent, naomi, went above and beyond to answer and explain the questions i had. Her communication skills are great!"
We responded:
"Thank you Danielle, I appreciate you taking a moment to give us your feedback. It is valuable to hear great things about my staff and our services. We set out to deliver this every day so it is so nice to hear it. We agree with what you shared about Naomi. Thanks for being our policy holder. "
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RON CEO

February 20, 2026

5  out of  5
rating by RON CEO
"Called to add an additional vehicle to my insurance policy. Areli was great and very professional. Very fun, knowledgeable and a pleasure to talk to. Even joked about my breakfast burrito I ordered while on the phone with her. And yes the burrito was good. 😉"
We responded:
"Thank you Ron, now we are all dying to know where you bought the breakfast burrito. Let’s link that business in this feed and let’s support other quality businesses out there. Areli is an amazing addition to our team and I am so happy to hear that other people think so as well. I appreciate you being our policy holders as well. Thank you Ron. "
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Jose Melendez

February 19, 2026

5  out of  5
rating by Jose Melendez
"Thank you very much to ARELI. It was a good service and very friendly and respectful"
We responded:
"Thank Jose, we appreciate your feedback and you being our policy holders. Be safe out there. "
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dawn blasing

February 18, 2026

5  out of  5
rating by dawn blasing
"This is for Leslie at Enrique Borja’s office in Valencia,Ca. She is the best, Leslie will go above and beyond for you. She is always there to help with any situation. State Farm needs a Leslie in every office. I can’t recommend Her enough."
We responded:
"Awe, thank you Dawn. I agree with you that Leslie will go above and beyond, that is her gifting. We appreciate you, your business, your feedback and taking a little time to give us a review. You know we’ll be here whenever you need us. "
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A Kirk

February 11, 2026

5  out of  5
rating by A Kirk
"Heather was just a joy to work with , she helped me set my policy up and went above and beyond to assist me ."
We responded:
"Thank you so much for your feedback. Heather is amazing and I am happy to see our policy holders agree. We appreciate you and your business. Cheers"
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Race Dez

February 11, 2026

5  out of  5
rating by Race Dez
"Wonderful performance, super knowledgeable, and very nice as well! She is my “go to” person for insurance advice."
We responded:
"Thank you so much for your feedback. It is incredibly valuable to hear from you as our policy holder. Our aim is to deliver remarkable service, tailored advice and recommendations that truly fit you and deliver when you need your policy most. We appreciate you. "
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Miya Anderson

February 1, 2026

5  out of  5
rating by Miya Anderson
"Heather was AMAZING. She helped my mom and me get the best rates and save so much money. She stayed in touch and was available for any all questions we had. I'm so glad I met her and became apart of the state farm family"
We responded:
"Thank you so much Miya. I love hearing how my staff made my clients feel. I am blessed to have qualified and caring people on my team and it is lovely that my clients agree. You are part of our family now. We do things differently at my office; we get to know you so we can make the best recommendations to adequately protect you and deliver on our promises. We will be here for you when you need us most. "
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Nancy Villalobos

January 30, 2026

5  out of  5
rating by Nancy Villalobos
"Naomi is very sweet and always helpful. Answered all my questions and communicated very well."
We responded:
"Thank you Nancy! "
Profile photo of Vanessa Thomas

Vanessa Thomas

January 30, 2026

5  out of  5
rating by Vanessa Thomas
"I have been a with state farm insurance company for a few years now. And everytime I have a question they are always there for me. They give me positive feedback on my questions and don't mind sitting on the phone and talking with me until I feel that I have the answer that I need to carry on I appreciate that they don't know how some of their customers are having a hard times out here trying to figure out how to ensure their car their home their life but when you deal with State farms they got the answers that you need and they don't mind talking to you until you feel better about your situation. Also my car was vandalized and they were able to make sure that the car got taken care of with a rental car and everything is okay and I appreciate them being there for me like the commercial says State farm is always on your side I hope that's the commercial but anyway I would advise anybody that is looking for an insurance company for their home car and auto to call State farm first before calling these other companies that may rip you off"
We responded:
"Thank you so much Vanessa. We appreciate you being our policy holder all these years. Thanks for sharing that you had a positive experience with your claim and that everything got taken care of. You trusted us to add the right coverages like rental car so that when you need the assistance you have the benefits and the desired outcome. This made my day, thank you. "
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juan enrique jimenez

January 29, 2026

5  out of  5
rating by juan enrique jimenez
"I had an outstanding experience working with Leslie Nelson at the State Farm Valencia office to set up my insurance, and I cannot recommend her highly enough. I don't like writing reviews, but Leslie truly deserves the recognition. As a homeowner and landlord, I was initially confused by the complexity of the options, but Leslie’s approach made all the difference. She took the time to walk me through the details of home insurance, explaining everything clearly so I could make informed decisions with confidence. Leslie ensured my coverage was at the exact level needed to protect my assets, and I truly appreciated how she helped me achieve significant savings while designing a policy to fit my budget. She was incredibly responsive, and what stood out most was her thoughtful follow-up after my policy was set up to make sure I felt confident and fully informed. In my many years of dealing with insurance companies, it is rare to find someone who combines such high-level professional knowledge with a warm, neighborly approach. Leslie is an amazing credit to the State Farm team. If anyone is looking for reliable, patient, and personalized guidance, Leslie is the person to see. Thank you Leslie, Five stars all the way!"
We responded:
"Thank you so so much for your maxing review. We love Leslie so much and she is all the things you mentioned and more. We appreciate you and look forward to being here when you need us most. "
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Georgina Snyder

January 22, 2026

5  out of  5
rating by Georgina Snyder
"I always get the best customer service from this office. Areli helped me today with some extensive insurance requests. She went above and beyond my expectations to make it happen. Im very happy!"
We responded:
"Thank you so much Georgina! This type of review coming from a business owner is a highly regarded compliment. We think Areli is amazing and we’re so glad you do too. Thanks for being our policy holders and allowing us to take care of your insurance portfolio. "
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Tanya Eastman

January 21, 2026

5  out of  5
rating by Tanya Eastman
"THE Agent Heather was amazing I talk to her once and she was so understanding and polite just her tone of voice left an impression on me so I called another insurance company but it wasent the same interest so I told my son and he said we'll call the one u liked back so I did and when I told her what I did it didn't change her attitude at all she talk to me just like she did the first time I talk to her and that impressed me so much Evan after she talk to my daughter my daughter said she's cool mom I like her so we belong to STATE FARM THANK U HEATHER FOR BEING MY AGENT AND THANK U STATE FARM FOR HELPING ME GET THE BEST DEAL"
We responded:
"Tanya thank you so much for your review. We love Heather and agree with you that she is amazing. It makes me so happy to hear that you chose us. We promise we’ll be here for you when you need us most. Also, thank you for referring your family to us, that speaks volumes. Cheers! "